Last Updated: November 2, 2025
1. Introduction
This Privacy Policy describes how BD Gamez (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase from our website, bdgamez.com (the “Site”).
By using the Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information primarily to process your orders, provide customer support, and improve your experience.
A. Information You Directly Provide to Us
When you place an order or contact us, you voluntarily provide the following personal data:
| Category | Specific Data Collected | Purpose of Collection |
| Contact Data | Name, Email Address, Mobile Contact Number | To confirm your order, deliver products (e.g., digital codes), and provide customer service. |
| Payment Data | bKash Mobile Number, bKash Transaction ID | To verify your manual payment and ensure funds were correctly received for the order. |
B. Information Collected by Third Parties (Payment and Advertising)
i. Payment Gateway (ShurjoPay)
When you use the ShurjoPay gateway, your payment information is processed by them. BD Gamez does not directly store your credit card or bank details. ShurjoPay operates under its own privacy and security policies, which we encourage you to review.
ii. Google AdSense
We use Google AdSense to serve advertisements on our Site. Google, as a third-party vendor, uses cookies (specifically the DoubleClick DART cookie) to serve ads based on your visit to this Site and other sites on the Internet. This data is used by Google to serve interest-based advertisements.
iii. General Usage Data
Like most websites, we automatically collect certain information when you browse the Site, such as your IP address, browser type, referring pages, and the timing of your visit. This helps us analyze trends and administer the Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Fulfillment: To process, verify, and deliver the games, software, subscriptions, and gift cards you purchase.
- Communication: To send you transactional emails, order confirmations, and respond to your customer service inquiries.
- Security: To detect and prevent fraudulent transactions and maintain the security of our services.
- Analytics: To analyze how customers use BD Gamez and improve our product offerings and site functionality.
- Marketing (via AdSense): To allow Google to display relevant, targeted ads to you on our Site.
4. Sharing Your Personal Information
We will not sell or rent your personal information to third parties. We share your information only as necessary for the following:
- Service Providers: We share your information with third-party service providers (like the ShurjoPay gateway and hosting services) to enable them to perform services for us.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Advertising Partners: Your usage data is shared with Google to facilitate the AdSense advertising service.
5. Your Rights
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact details provided below.
6. Cookies
We use cookies to enhance your experience and to facilitate third-party services like Google AdSense. You have the option to accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
7. Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@bdgamez.com or other methods listed in Contact us page